Testimonials
What are customers saying?
Ordered hopper mice for my snakes. Shipped very fast and arrived very well packed and frozen solid. I was getting frozen mice from PetSmart for my snakes and sizing was hit or miss as well as my snakes didn’t seem that interested in them/wouldn’t eat. My snakes love the mice from Big Cheese Rodent Factory. Zero feeding issues now. I’m about to get another snake and will be ordering more mice!
This year I gave them a try. I have a collection of kingsnakes to keep fed. I recently received my third order from Big Cheese; their products, packaging, shipping, and customer service are top notch! I plan to now use them as my primary source for frozen mice.
So this is my first time using big cheese to order my rodents everything that I ordered was In the box and it was delivered in the amount of time there website said it would be delivered since I live in the upper Midwest. I am so glad I decided to go with Big Cheese Rodent Factory. I will definitely be using them again to get all my rabbits quail and rats from again for sure…………THANK YOU AGAIN BIG CHEESE RODENT FACTORY for making my first experience with you guys the best.
Phenomenal quality! This was my first order from them and I was so happy when I opened the box. I have previously ordered from (Company Name Removed) and I was not impressed. These guys are organized, the critters were not crushed/smashed and they were fully intact, unlike the ones I received from (Company Name Removed). I ordered rat pinkies, rat pups, small rats, colossal mice, and day old quail. All the packages were immaculate!! Im so happy I switched!! Thank you The Big Cheese! 🧀
I got my shipment of weaned rats today. The shipment was on time as it said, the rats were cleaned and packaged nice, still frozen and I am very pleased. Great customer service all the way around the board. I will definitely be ordering only from Big Cheese Rodent Factory!!!! Thank you guys very much.
I’ve been in the reptile hobby for over 15 years, and consistency is everything. Big Cheese has never let me down. Every order shows up exactly how it should—clean, properly packaged, and ready to go. That kind of reliability is rare these days.
I have been purchasing from you for easily a couple of decades and still don’t know where to go to share public reviews. I’ve only ever had the best quality mice at the best prices and my snakes have never once refused your F/T products. Thank you for being a consistent source of quality feeders over many years!!
After FedEx lost my first shipment… I received the replacement shipment yesterday! My snakes ate this morning :-).I have never ordered from The Big Cheese Rodent Factory before. I have gotten rats from expos and other online retailers. I used AI to hunt through options and landed with you. A few points… First, with the FedEx problem. I could not have dreamed of a better response from your company. I appreciate how quickly you shipped out the replacement rats! Second, your rats are the cleanest rats I have ever seen, and packaged extremely well!. My snakes are great eaters (2 adult ball pythons a juvenile boa and an adult boa) . All of the snakes ate immediately when the rats were offered.I want to thank and praise you for this entire experience. If you have a list of places that are more influential for me to leave a positive review please let me know.I will 100% order from you again (and again, and again) Thanks!
Dear Big Cheese Rodent Factory Team, I am reaching out today simply to share my appreciation for the incredible consistency and quality your team delivers. In an industry where details matter, you are truly setting the "Platinum" standard.There are three specific areas where you consistently exceed my expectations: Product Integrity: Every order arrives perfectly fresh. Your attention to detail in ensuring there is no air in the bags is a game-changer, as it completely eliminates frost and freezer burn. Superior Packaging: The way you secure the dry ice within the shipping box is remarkably convenient. It makes the unboxing process seamless and professional. Brand Excellence: I stand by your branding 100%. In fact, I believe in your mission so much that I would love to represent the company personally. If you ever decide to release official apparel or shirts, please let me know—I would wear your brand proudly as a dedicated advocate for your work. Thank you for your commitment to excellence. You have a customer for life. With sincere appreciation, and a truly satisfied customer
