All orders are shipped in insulated boxes, packed with dry ice and are guaranteed to be delivered frozen.
We utilize several forms of shipping to meet the needs of your order. Products are shipped from our facility on Monday and Tuesday. If you need a specific delivery date, please contact our office.

Did You Know?

We ship utilizing 8 different sizes of insulated shipping boxes that match your order instead of customers having to match their order to our boxes!

Fedex Ground

We use FedEx ground delivery service for the majority of our orders. Orders ship Monday and Tuesday if using ground delivery. Packages are guaranteed by 4:30 p.m. to businesses and by 7 p.m. to residences. Shipping price is calculated by weight and destination of the shipment. FedEx shipments are guaranteed to arrive frozen. Shipping Note: Please be advised that FedEx cannot ship to P.O. Boxes. A physical address is required.

Air Freight

We utilize American, Delta and United airlines for shipments requiring air transport. Minimum shipment weight for this service is 75 lbs. All shipments must be shipped to commercial airports that have cargo facilities of the above airlines. Air cargo shipments must be picked up at the airline’s cargo facility. Delivery may be scheduled to your location, but additional charges will apply (please contact our office for availability of this optional service). All Air Cargo shipments are guaranteed to arrive frozen.

Insulated Shipping Boxes

We utilize 8 different sizes of insulated shipping boxes. Our shipping policy is to choose a box that match the needs of your order, not to have your order match the needs of our box.

Live Orders

Live orders may be picked up at our facilities located in Texas. We do have a $25.00 minimum order amount for facility pick-ups. We do have additional restrictions for this service; please contact our sales office at 817-926-3300 for further information.

Sorry, we do not ship live rodents.

International Orders

The Big Cheese Rodent Factory has customers all over the world. We are able to ship to most countries via air freight. To inquire about your international order please call our sales office at 817-926-3300.